Complaints about food businesses
In addition to the routine inspection of food businesses we will respond to complaints about the hygiene standards of individual premises or other food facilities such as market stalls and mobile vendors.
We will only investigate complaints about food premises which relate to food hygiene or safety. We will not investigate complaints regarding the price of food or poor customer service, unless it has a food safety link e.g. food not hot enough etc.
The types of complaint normally encountered include the following
- People serving food without washing their hands
- Poor levels of cleanliness in food areas
- Poor standards of personal hygiene amongst food handlers
- Poor food handling practices
If you would like to complain about a particular food business in Perth and Kinross please contact us using any of the options on the right
