Better Business Partnership
Last updated | 24/06/2010
It is often difficult for consumers to know whether they are
dealing with reputable tradesmen or whether they are dealing with
one of the small proportion of rogue traders. Concerns are also
raised about bogus traders and unscrupulous callers who, after
carrying out less than satisfactory work, disappear leaving a
mobile phone number as the only contact.
In an attempt to address these particular problems the Trading
Standards service of Perth & Kinross Council and Tayside Police
Crime Management Unit Western Division have introduced the
Better Business Partnership [PDF], a voluntary registration
scheme for businesses. The aim is to help traders comply with the
law while improving consumer protection through a partnership
approach.
How it works
Services offered by businesses cannot be approved or recommended,
but traders who are committed to trading fairly and honestly may
apply to join the registration scheme and sign a pledge that they
will comply with certain terms and conditions of membership. As
long as they continue trade in a fair and honest manner, members
may display the Better Business Partnership logo on their business
premises, vehicles, documentation and in their
advertising.
Accessibility
Trading Standards will endeavour to make its business advice
service as easy to access as possible as far as resources
permit. We will give consideration to:
- The needs of businesses who live in rural areas.
- The use of new technologies to improve access whilst bearing in
mind the needs of those who are uncomfortable with using such
technologies.
- Personal visits by appointment.
- The need to provide an equal service regardless of age, gender,
infirmity, disability or ethnic origin in line with the policies of
the Council.
