Traders guide to joining the BBP
How do I join?
You can download an
application form [PDF: 307Kb] and
rules of the scheme [PDF: 297Kb] alternatively, you can request
an application pack by contacting us on 01738 476 476.
Am I eligible to join?
Apart from a requirement to have been trading for at least six
months, there are few restrictions.
Traders who wish to join the Better Business Partnership must give
a formal undertaking:
- To operate their business in a fair and honest manner
(See The Trading Fairly Guidelines for traders on
meeting the Better Business Partnership commitment to fair and
honest trading)
- To comply with all requirements of the criminal and civil law
and not to seek to restrict customers' civil rights
- To provide staff training to ensure staff have a suitable
working knowledge of relevant criminal and consumer law.
- To act in a considerate manner and respect client's privacy and
property
- To operate a customer complaints procedure, dealing with
complaints promptly, fairly and in a courteous manner and to follow
the scheme's complaints/mediation policy
- To, where necessary, provide membership details and show a
membership ID card to prospective clients.
Why Join?
- Businesses can show that they are genuinely committed to fair
and honest trade.
- Prospective customers will have improved confidence that they
are dealing with a registered business whose real identity is
transparent
- The scheme will be promoted to prospective customers, giving a
real advantage when seeking business
- Members can display the scheme logo on premises, vehicles,
marketing materials and stationery, highlighting their status
- Closer links with regulating authorities allows businesses to
form a better relationship based on co-operation rather than
enforcement
How much will it cost?
A small one-off joining fee of £ 10 will be charged to
cover administration costs
What do I do next?
Return the completed application form with a cheque/postal order
for £10 * made payable to Perth & Kinross Council (who
are administering the scheme) to Derek Hutchison, BBP, Trading
Standards, Environment services, Pullar House, 35 Kinnoull Street,
Perth, PH1 5GD.
* If additional ID cards are requested , (see Part D of
application forms), an additional £5 per additional card must
be added.
Please remember to include any supporting documents (see section 5B
of the Rules, Principles and Aims document) i.e. copies of vehicle
registration documents and proof of address (copy of utility bill,
driving licence etc.) if required.
If you must have (again, see section 5B of Rules) or have requested
an ID card, you will receive instructions on obtaining your card
with your membership certificate.
Your membership certificate will be sent to you when your
application has been processed.
If you have any questions, or require help to fill in the form,
please do not hesitate to contact Derek Hutchison at Trading
Standards on 476476.
