How are we doing - repairs
Repairs performance information for the period from 1 April 2010
until 30 September 2010. For more detailed information on how we
are performing against the statutory performance indicators for
housing services follow the link on the right.
| Indicator |
Performance Data
|
On target?
|
Improving?
|
|
|
10/11
|
Target
11/12
|
As at
Apr 11
|
|
|
|
% of emergency repairs completed in 24
hours
|
95%
|
97%
|
95%
|
|
|
| % of urgent repairs completed within 7 days |
99%
|
99%
|
97%
|
|
|
| % of routine repairs completed within 28 days |
97.8% |
97% |
92% |
|
|
| % of programmed works completed on time |
97.8%
|
N/A
|
92%
|
N/A
|
|
| % of tenants very satisfied or satisfied |
95%
|
N/A
|
N/A
|
|
|
