How are we doing - tenancy management
Performance information for various tenancy management
services for the period from 1 April 2010 until 30 September
2010. For more detailed information on how we are performing
against the statutory performance indicators for housing services
follow the link on the right.
| Indicator |
Performance Data
|
On target?
|
Improving?
|
|
|
10/11
|
Target
11/12
|
As at
Apr 11
|
|
|
|
Rent loss due to empty properties
|
0.71%
|
0.65%
|
0.64%
|
|
|
| Average time in days to re-let a property |
30
|
30
|
39
|
|
-
|
| Current tenant arrears |
7.1%
|
6.0%
|
6.94%
|
|
-
|
| Routine complaints about neighbours |
517
|
no target set
|
51
|
N/A
|
N/A
|
| Routine complaints about gardens etc |
401
|
no target set
|
31
|
N/A
|
N/A
|
