Community Care Access Team Launched
Last updated | 02/04/2008
Perth & Kinross Council has launched a new Community Care Access Team that will make it easier for people to access the services they need.
From today the Access Team will be the first point of contact for anyone aged 16 or over who requires a range of support services. They can be contacted on 0845 30 111 20 from 8.45am-5pm, Monday to Friday. For emergencies at other times the same number will connect people to an out-of-hours service.
The Team will be able to put them in touch with services such as:
•support to carers
•home care
•respite care
•meals provision
•community alarms
•access to residential care, or services for learning disability, mental health or addiction
•welfare rights/help with benefits
•occupational therapy
•social work support
•assessment of care
Alternatively, people can call into any Council office, where staff will put them in touch with the Team. The Team itself is based at Pullar House in Perth.
Anyone who is already receiving these services from the Council should contact their local area office to talk about the assistance they are getting, or any additional needs they may have. The New Access Team will deal with people in crisis or new referrals.
Housing and Health Convener, Councillor Peter Barrett, said: “I welcome this innovative new approach.
“Staff will be on hand to listen to people and put them in touch with the service that can help them. The Team will help ensure that everyone can get the help they need, quickly and efficiently.
"This underlines our commitment to make sure everyone in Perth and Kinross has access to the levels of support and help that they require.”
