Housing & Community Care - performance

 

Housing & Community Care - performance

Housing & Community Care work closely with partners, particularly in health, community safety and the voluntary sector, to support some of the most vulnerable people in our communities to live their lives in the way that they choose.

• Best start in life
• Inequalities
• Safer communities
• Healthier
• Affordable housing
• Public services

Best start in life - our children will be nurtured and supported and have the best start in life

Indicator	Lead Partner (Source)	Performance Data			Trend	Local Targets and Timescales	Benchmarking Data
		08/09	09/10	10/11
Number of breaches of unsuitable accommodation orders (families in B&B 14+ days)	PKC (SOA & CP1)	0	0	0		2010/11 - 0 2011/12 - 0	2009/10 Scottish average - 8.7

Inequalities - our communities and people experiencing inequalities will have improved quality of life, life chances and health

Indicator	Lead Partner (Source)	Performance Data			Trend	Local Targets and Timescales	Benchmarking Data
		08/09	09/10	10/11
Number of people within Perth and Kinross data zones within 20% worst affected 'data zones' in Scotland	PKC (SOA & CP5)	6,815 (06/07)	6,901 (08/09)	6,804 (09/10)		2012 - Reduce by 5%	-
Householders experiencing fuel poverty (%)	PKC (SOA & CP2)	27 (06/07)	18.3 (08/09)	Available 2014		2010/11 - 23	-
Householders accepted as in priority need who have been assessed as homeless or potentially homeless (%)	PKC (SOA)	70.9	82.6	92.7		2010/11 - 88 2011/12 - 100 2012/13 - 100	-
Decision notifications issued within 28 days of date of initial homeless presentation in which permanent accommodation was secured for household (%)	PKC (SPI)	33.8	68.8	89.5		-	2009/10 Scottish average - 83
Decision notifications issued within 28 days of date of initial presentation in which temporary accommodation was secured for household (%)	PKC (SPI)	42.5	74.7	85.7		-	2009/10 Scottish average - 82.5
Homelessness ? the % who are housed in permanent accommodation (%)	PKC (SPI)	57.7	86.2	73.3		-	2009/10 Scottish average - 48.6
Cases reassessed as homeless within 12 months of completion of duty in which permanent accommodation was secured for household (%)	PKC (SPI)	3.9	4.3	3.4		-	2009/10 Scottish average - 6.1
Cases reassessed as homeless within 12 months of completion of duty in which temporary accommodation was secured for household (%)	PKC (SPI)	3.1	2.4	1.4		-	2009/10 Scottish average - 5.1

Safer communities - our communities will be safer

Indicator	Lead Partner (Source)	Performance Data			Trend	Local Targets and Timescales	Benchmarking Data
		08/09	09/10	10/11
Re-conviction levels within 6 months (%)	PKC (SOA)	22	20.5	Available Sep 12		2010 - reduce by 2%	2008/09 Scottish rate - 22
Re-conviction levels within 1 year (%)	PKC (SOA)	32	29.5	Available Sep 12		2010 - reduce by 2%	2008/09 Scottish rate - 32
Re-conviction levels within 2 years (%)	PKC (SOA)	43	41.5	Available Sep 12		2010 - reduce by 2%	2008/09 Scottish rate - 44

Healthier - our people will have improved health and well being

Indicator	Lead Partner (Source)	Performance Data			Trend	Local Targets and Timescales	Benchmarking Data
		08/09	09/10	10/11
% of older people aged 65+ with intensive care needs receiving care at home as a % of all receiving long-term care	PKC (SOA & CP2)	20.0	21.0	26.6		2010/11 - 23 2011/12 - 24	-
Home care - total hours as a rate per 1,000 population aged 65+	PKC (SPI)	299.9	310.6	321.5		2009/10 - 322 hours	2009/10 Scotland average - 491.2 hours
Number of home care clients aged 65+ receiving personal care as a percentage of clients (%)	PKC (SPI)	96.7	97.8	96.4		2010/11 - 95 2011/12 - 95	2009/10 Scotland average - 86.9
Number of home care clients aged 65+ receiving care in evenings/ overnight as a percentage of clients (%)	PKC (SPI)	36.0	45.3	45.8		-	2009/10 Scotland average - 39.5
Number of home care clients aged 65+ receiving care at weekends as a percentage of clients (%)	PKC (SPI)	70.7	75.3	76.8		-	2009/10 Scotland average - 70.7

Affordable housing - our people will have better access to appropriate and affordable housing of quality

Indicator	Lead Partner (Source)	Performance Data			Trend	Local Targets and Timescales	Benchmarking Data
		08/09	09/10	10/11
Number of houses built - affordable	PKC (SOA & CP1)	184	350	115		2010/11 - 180 2011/12 - 50	-
Repairs completed within target time (%)	PKC (SPI)	98.3	97.7	96.7		-	2009/10 Scottish average - 93.1%
Council housing stock in tolerable standard (%)	PKC (SPI)	100	100	100		-	2009/10 Scottish average - 99.5%
Council housing stock free from serious disrepair (%)	PKC (SPI)	72.0	99.3	99.3		-	2009/10 Scottish average - 85.3%
Council housing stock that is energy efficient (%)	PKC (SPI)	57.0	71.9	69.1		-	2009/10 Scottish average - 67.2%
Council housing stock that has modern facilities and services (%)	PKC (SPI)	64.0	90.1	98.9		-	2009/10 Scottish average - 73.3%
Council housing stock that is healthy, safe and secure (%)	PKC (SPI)	54.0	75.3	75.3		-	2009/10 Scottish average - 75.4%
Council housing stock meeting SHQS (%)	PKC (SPI)	20.0	47.8	50.3		-	2009/10 Scottish average - 42.4%
Rent loss due to voids (%)	PKC (SPI)	0.9	0.9	0.7		2010/11 - 0.95% 2011/12 - 0.95% 2012/13 - 0.95%	2009/10 Scottish average - 1.4%
Average time to re-let low demand houses (days)	PKC (SPI)	51.0	44.2	37.0		2010/11 - 38 days 2011/12 - 36 days 2012/13 - 34 days	2009/10 Scottish average - 74.8 days
Number of days and average time that low demand houses remain un-let at year end (days)	PKC (SPI)	91.0	17.7	229		-	2009/10 Scottish average - 257 days
Average time to re-let houses that are not low demand (days)	PKC (SPI)	45	37	34		2010/11 - 40 days 2011/12 - 38 days	2009/10 Scottish average - 42.9 days
The proportion of those provided with permanent accommodation in council stock who maintained their tenancy for at least 12 months (%)	PKC (SPI)	88.0	91.9	91.0		2010/11 - 88% 2011/12 - 95% 2012/13 - 100%	2009/10 Scottish average - 82.3%
Current tenant arrears as a percentage of the net amount of rent due in the year	PKC (SPI)	5.4	6.3	7.2		2010/11 - 6% 2011/12 - 6% 2012/13 - 6%	2009/10 Scottish average - 5.9%
Current tenants owing more than 13 weeks' rent at the year end, excluding those owing less than £250 (%)	PKC (SPI)	3.1	5.5	3.5		2010/11 - 4.5% 2011/12 - 4%	2009/10 Scottish average - 4.2%
Proportion of tenants giving up their tenancy during the year that were in rent arrears	PKC (SPI)	34.4	40.6	39.5		-	2009/10 Scottish average - 38.9
Average number of weeks rent owed by tenants leaving in arrears	PKC (SPI)	11.7	8.5	9.5		-	2009/10 Scottish average - 9.2 weeks
Former tenant arrears written off or collected during the year (%)	PKC (SPI)	12.2	28.3	10.6		-	2009/10 Scottish average - 38.2%

¹ 352 houses were built between June 2009 and March 2010, however, it is estimated that 118 houses were built between March and May 2009. The estimation is due to having to re our monitoring process during 2009/10 to be consistent with those of other TAYplan councils.

Public services - our services will be responsive, of high quality and continually improving

Indicator	Lead Partner (Source)	Performance Data			Trend	Local Targets and Timescales	Benchmarking Data
		08/09	09/10	10/11
Overall gross administration cost (£) per council tax or housing benefit application	PKC (SPI)	58.96	45.61	38.57		-	2009/10 Scottish average - £45.00
Cost of collecting council tax per dwelling (£)	PKC (SPI)	13.51	12.51	14.38		2010/11 - £16.36	2009/10 Scottish average - £14.03
Council tax income for the year that was collected in the year (%)	PKC (SPI)	96.2	96.3	97.2		2010/11 - 96.2% 2011/12 - 96.3% 2012/13 - 96.4%	2009/10 Scottish average - 94.4%
Deliver hard cash efficiency savings from collaborative contracts (£)	PKC (BMIP)	-	405,000	440,000		2010/11 - £516,000 2011/12 - to be reviewed	-
Implement the National ePS procurement system across the Council	PKC (BMIP)	-	1,100 users 275 suppliers	1,350 users 530 suppliers		2010/11 - 1,450 users and 430 suppliers	-

All Lead Partner and Source information is included in the acronyms and definitions page.

Performance		Trend
-	Not applicable		Performance is improving
p	Provisional		Performance is steady
			Performance is declining