The Environment Service - performance

 

The Environment Service - performance

The Environment Service has a wide range of responsibilities. It has a lead role in land use and transport planning, economic and sustainable development and environmental policy and co-ordinates the Council's response in emergencies and is also the environmental conscience of the Council.

• Economy
• Infrastructure and transport
• Employment
• Skills and training
• Safer communities
• Access to services
• Sustainable environment
• Affordable housing
• Public services

Economy - our area will have a thriving and expanding economy

Indicator	Lead Partner (Source)	Performance Data			Trend	Local Targets and Timescales	Benchmarking Data
		08/09	09/10	10/11
Level of Gross Domestic Product (GDP) (£)	PKC (SOA)	2.096bn	2.102bn	2.125bn		2011 - £2.150bn*	2009/10 Aberdeenshire - 3.040bn East Lothian - 0.906bn Stirling - 1.388bn
Number of New Business Bank Accounts	PKC (SOA)	655	518	460		2010 - 550* 2011 - 500	2010/11 Aberdeenshire - 844 East Lothian - 300 Stirling - 329
Tourism Revenues (£)	PKC (SOA)	398m	389m	381m		2010/11 - £450m 2011/12 - £468m	-

* These targets will be reviewed on a regular basis and amended as necessary to respond to the economic climate.

Infrastructure and transport - our area will have improved infrastructure and transport links

Indicator	Lead Partner (Source)	Performance Data			Trend	Local Targets and Timescales	Benchmarking Data
		08/09	09/10	10/11
Area of Services Business Land (Ha)	PKC (SOA & CP3)	7.6	8.6	7.5		2011/12 - 14Ha	-

Employment - our area will provide well paid employment opportunities for all

Indicator	Lead Partner (Source)	Performance Data			Trend	Local Targets and Timescales	Benchmarking Data
		08/09	09/10	10/11
Average monthly earnings for those people whose workplace is within Perth and Kinross (%)	PKC (SOA & CP3)	1,944.00	1,812.00	1,865.50		2010/11 - £1,700* 2011/12 - £1,900*	Aberdeenshire - £2,263.70 East Lothian - £2,048.80 Stirling - £2,162.80 Scotland - £2,115.50
Working age people on benefits (%)	PKC (SOA & CP3)	11.1	11.3	11.2		2010/11 - 12* 2011/12 - 11*	Aberdeenshire - 9.0p East Lothian - 13.7p Stirling - 13.1p Scotland - 16.6p
Labour participation rate (%)	PKC (SOA)	78.5	77.1	78.1		Maintain current levels*	Aberdeenshire - 83.6p East Lothian - 78.9p Stirling - 76.0p
Working age population unemployed (%)	PKC (SOA & CP3)	2.2	2.4	2.3		2010/11 - 3.0* 2011/12 - 2.5*	Aberdeenshire - 1.6 East Lothian - 3.4 Stirling - 3.5 Scotland - 4.3
Increase in the social economy turnover (£)	PKC (SOA)	-	61m	Available 2011/12	-	2010/11 - £61m 2011/12 - £61m 2012/13 - +0.5%	-

* This target will be reviewed on a regular basis and amended as necessary to respond to the economic climate.

Skills and training - our people will be well skilled and trained

Indicator	Lead Partner (Source)	Performance Data			Trend	Local Targets and Timescales	Benchmarking Data
		08/09	09/10	10/11
Local workforce with formal qualifications (%)	PKC (SOA & CP4)	87.9	86.9	87.3		2010/11 - 89.9	-

Safer communities - our communities will be safer

Indicator	Lead Partner (Source)	Performance Data			Trend	Local Targets and Timescales	Benchmarking Data
		08/09	09/10	10/11
Domestic noise complaints - average time (hours) between the time of the complaint and attendance on site: Dealt with under Part V of the Antisocial Behaviour (Scotland) Act 2004	PKC (SPI)	0.50	0.46	0.50		2010/11 - 0.5 hours 2011/12 - 0.5 hours 2012/13 - 0.5 hours	2009/10 Scottish average - 1.5 hours
Consumer complaints - complaints processed within 14 days of receipt (%)	PKC (SPI)	95.9	96.4	97.4		2010/11 - 96 2011/12 - 96 2012/13 - 96	2009/10 Scottish average - 77.3
Business advice requests ? requests dealt with within 14 days of receipt (%)	PKC (SPI)	97.1	98.7	97.4		2010/11 - 98 2011/12 - 98 2012/13 - 98	2009/10 Scottish average - 96.8

Access to services - our communities will have access to key services they need

Indicator	Lead Partner (Source)	Performance Data			Trend	Local Targets and Timescales	Benchmarking Data
		08/09	09/10	10/11
Access to a range of key services a) local shop (%)	PKC (SOA)	92 (05/06)	90 (07/08)	Available Oct 11 (09/10)		*	-
Access to a range of key services b) GP (%)	PKC (SOA)	78 (05/07)	82 (07/08)	Available Oct 11 (09/10)		*	-
Access to a range of key services c) bus stop (%)	PKC (SOA)	64 (05/07)	72 (07/08)	Available Oct 11 (09/10)		*	-
Resident population that travel to work/school by a) private motor (%)	PKC (SOA)	72 (06/07)	71 (07/08)	Available Oct 11 (09/10)		70	-
Resident population that travel to work/school by b) public transport (%)	PKC (SOA)	7 (06/07)	12 (07/08)	Available Oct 11 (09/10)		8	-
Resident population that travel to work/school by c) foot and cycle (%)	PKC (SOA)	19 (06/07)	13 (07/08)	Available Oct 11 (09/10)		20	-

* Validity of these indicators are to be assessed prior to setting targets.

Sustainable environment - our area will have a sustainable, natural and built environment

Indicator	Lead Partner (Source)	Performance Data			Trend	Local Targets and Timescales	Benchmarking Data
		08/09	09/10	10/11
Total domestic energy consumption for Perth and Kinross area (kWh)	PKC (SOA)	9630 (2007)	9334 (2008)	Available Oct 11		2018 - reduce by 7.5%	-
Emissions from public sector organisations (tonnes CO2)	PKC (SOA & CP1)	18,910.0	18,243.7	21,274.1		5% annual reduction	-
Area of SSSI (sight of specific scientific interest) in favourable condition (%)	PKC (SOA)	73.0	68.8	72.4		2011/12 - 95	-
Priority species in Perth and Kinross for which positive action is underway (%)	PKC (SOA)	-	-	Not available	-	-	-
Water bodies achieving at least good status (%)	PKC (SOA)	51	52	Available Apr 12		2015 - 100	-
Proportion of new public buildings receiving high energy conservation ratings per annum (%)	PKC (SOA)	-	100	100		2009/10 - 100	-
Number of buildings registered as At Risk	PKC (SOA)	401	97	90		2011/12 - reduce by 3%	-
Municipal waste collected and disposed of during the year that was recycled or composted (%)	PKC (SOA & CP1 & SPI)	37.6	42.4	46.7		2010/11 - 42 2011/12 - 47 2019/20 - 60	2009/10 Scottish average - 36.7
Refuse collection - the net cost per property of refuse collection (£)	PKC (SPI)	58.82	63.40	70.23		Ranked 3rd or better with rural councils	2009/10 Scottish average - £66.22
Refuse collection - the net cost per property of refuse disposal (£)	PKC (SPI)	90.42	96.01	95.20		Ranked 3rd or better with rural councils	2009/10 Scottish average - £89.75
Street cleanliness index achieved	PKC (SPI)	81	77	73		2010/11 - 73 2011/12 - 73 2012/13 - 73	2009/10 Scottish average - 74
Carriageway network that should be considered for maintenance treatment (%)	PKC (SPI)	32.1	32.5	35.0p		2010/11 - 30 2011/12 - 36 2012/13 - 37	2009/10 Scottish average - 36.1
% of street lighting faults repaired within 7 days	PKC (BMIP)	91.6	93.2	97.5		-	-
% of traffic signal faults repaired within 48 elapsed hours	PKC (BMIP)	87.8	94.0	94.0		-	-

¹ The 2008/09 figure is not comparable with 2009/10 and 2010/11 data as the survey methodology has changed.

Affordable housing - our people will have better access to appropriate and affordable housing of quality

Indicator	Lead Partner (Source)	Performance Data			Trend	Local Targets and Timescales	Benchmarking Data
		08/09	09/10	10/11
Identification of effective housing land supply (units)	PKC (SOA)	5,315	5,471	5,9162		2011/12 - increase by 500 units per year	-
Number of houses built - total	PKC (SOA)	661	4701	437		2010/11 - 704	-

² The 2010/11 figure has been taken from the draft 2011 Housing Land Audit and should be treated with caution until finalised in September 2011.

Public services - our services will be responsive, of high quality and continually improving

Indicator	Lead Partner (Source)	Performance Data			Trend	Local Targets and Timescales	Benchmarking Data
		08/09	09/10	10/11
Percentage of householder applications dealt with within two months (%)	PKC (SPI)	79.2	73.0	77.6		2010/11 - 80% 2011/12 - 85% 2012/13 - 87%	2009/10 Scottish average - 79.9%
Percentage of non-householder applications dealt with within two months (%)	PKC (SPI)	41.4	40.4	46.5		2010/11 - 45% 2011/12 - 47% 2012/13 - 48%	2009/10 Scottish average - 48.8%
Percentage of all applications dealt with within two months (%)	PKC (SPI)	55.8	53.9	58.7		2010/11 - 60% 2011/12 - 62% 2012/13 - 63%	2009/10 Scottish average - 62.6%
Public service buildings that are suitable and accessible to disabled people (%)	PKC (SPI)	10.3	19.6	59.8		2010/11 - 50% 2011/12 - 75% 2012/13 - 95%	2009/10 Scottish average - 60.5%
Proportion of gross internal floor area that is in satisfactory condition (%)	PKC (SPI)	94.6	94.2	94.0		2010/11 - 94% 2011/12 - 95% 2012/13 - 95%	2009/10 Scottish average - 79.4%
Percentage of operational buildings that are suitable for their current use (%)	PKC (SPI)	78.4	81.3	86.6		2010/11 - 75% 2011/12 - 80% 2012/13 - 80%	2009/10 Scottish average - 69.3%

All Lead Partner and Source information is included in the acronyms and definitions page.

Performance		Trend
-	Not applicable		Performance is improving
p	Provisional		Performance is steady
			Performance is declining