Direct debit campaign
Why are we promoting Direct Debit?
- Direct debit is the cheapest way for the Council to collect
Council Tax payments.
- If you use Direct Debit you can choose when
to pay:-
Monthly
- on 1st or 15th (10 months)
Fortnightly
- on a Friday (21 instalments)
Weekly
- on a Friday (42 instalments)
You
now have the choice of extending your payments
through to March:-
Monthly
- on 1st or 15th (12 months)
Fortnightly
- on a Friday (26 instalments)
Weekly
- on a Friday (52 instalments)
- There is no need to complete a form, all details can be set up
from a phone call to our Local Taxes Team (01738) 477430.
Who has been involved in the campaign and what have we done to
get the message out to customers?
- Staff - within the Local Taxes Team based at Pullar House have
actively been encouraging customers to change to Direct Debit
payment.
- Staff also contacted customers paying their rent by Direct
debit, in order to offer the same option to pay their Council
Tax.
- Local offices have
posters and leaflets [PDF: 3Mb] advertising the
campaign.
- Scottish Water - have actively been on board with the
campaign as this assists in collection of water & sewerage
charges which are incorporated in the Council Tax bill and
collected by the council on behalf of Scottish Water.
- During August/September 2007, Radio Tay/Heartland Radio
aired a 40 second commercial to promote Direct Debit.
How successful has the campaign been so far?
Total DD Payers
| Month |
% DD Payers |
| Apr-07 |
61.06% |
| Dec-11 |
69.18% |
What are our plans?
Future plans include having staff available at local offices to
discuss Direct Debit with customers, outlining the benefits of
paying by Direct Debit.
The wider plan is to discuss our campaign with other areas
within the council who also provide services which would benefit
from their customers paying by Direct Debit.
Direct debit superhero campaign
You can listen to an audio clip of the
superhero campaign [MP3: 948Kb].
If you are having problems playing this clip, refer to our
help guide on playing audio clips.
Audio script
We have provided a textual script of the campaign if you wish to
read the script online as you listen or if you have difficulties
listening to the audio version.
Customers in Queue: (background 'chit-chat')
Female voice: I only popped in during my lunch hour to pay, but
I can't afford to be late back to work
Male voice: I know, feels like you spend half your life standing
in queues. I wish there was a quicker, easier solution
Sound effects: Flash/Bang!
Superhero voice: Worry not! If you live in Perth and Kinross
make one simple phone call to set up a monthly Direct Debit for
your Council Tax. Payments are made on either the 1st or 15th of
each month, over 10 or 12 months. Just call Perth 477 430.
Female voice: (Sounds excited) Great! What was the number
again?
Superhero voice: Perth 477 430
Announcer: You don't need superhero powers to set up a direct
debit for your
council tax if you live in Perth and Kinross. Just call Perth 477
430
Media player download Instructions
