Scrutiny Committee - 15 June 2011

 

Scrutiny Committee - 15 June 2011

A Meeting of the Scrutiny Committee will be held in the Committee Room, Fourth Floor, Council Building, 2 High Street, Perth on Wednesday 15 June 2011 at 2.00pm.

Members

Councillor K Baird (Convener), Councillor W Lumsden (Vice-Convener), Councillor I Campbell, Councillor A Gaunt, Councillor D Scott, Councillor B Vaughan, Councillor A Wylie, Mr I Jackson, Mr D Stewart

Agenda

1. Declarations of Interest

2. Minutes

   (i) Minute of Meeting of Scrutiny Committee of 20 April 2011 for approval and signature (copy herewith) (Pages 1-4)

   (ii) Audit Sub Committee of 9 March 2011 for noting (copy herewith) (Pages 5-10)

3. Joint Business Management and Improvement Plans and Annual Performance Reports

   (i)  Chief Executive's Service [PDF: 779Kb] - Report by the Chief Executive (copy issued under separate cover 11/314)

   Note:  This report will also be submitted to the meeting of the Strategic Policy and Resources Committee on 15 June 2011. 

   (ii)  Education and Children's Services [PDF: 1Mb] - Report by Executive Director (Education and Children's Services) (11/251)

   Note:
   
   This report was submitted to the meeting of the Lifelong Learning Committee on 1 June 2011.
   
   (iii)  The Environment Service [PDF: 1Mb] - Report by Executive Director (Environment) (11/287)
   
   Note:
   
   This report was submitted to the meetings of the Environment Committee, the Community Safety Committee and the Enterprise and Infrastructure Committee on 8 June 2011.
   
   (iv)  Housing and Community Care [PDF: 1Mb] - Report by Executive Director (Housing and Community Care) (11/245)
   
   Note:
   
   This report was submitted to the meetings of the Housing and Health Committee on 1 June 2011 and the Community Safety Committee on 8 June 2011.

4. Audit Scotland 'Overview of Local Government in Scotland 2010' Report [PDF: 289Kb] - Report by Head of Business Transformation (copy issued under separate cover 11/315)
   
   Note:  This report will also be submitted to the meeting of the Strategic Policy and Resources Committee on 15 June 2011

5. Council Complaints Report for October 2010 to March 2011 [PDF: 488Kb] - Report by Head of Legal Services (copy herewith 11/324) (Pages 11-14)

6. Scrutiny Committee Review of Learning from Complaints and Customer Satisfaction and Feedback [PDF: 511Kb] - Report by the Head of Business Transformation and Improvement (copy herewith 11/325) (Pages 15-22)

7. Scrutiny and Audit Sub-Committee Forward Planner 2011/12 [PDF: 692Kb] - Report by the Head of Business Transformation and Improvement (copy herewith 11/326) (Pages 23-35)