Useful emergency numbers
Police, Fire and Rescue Service, Ambulance and Coastguard
emergencies
999
Gas
If you smell gas or are worried about gas safety you can call
the National Gas Emergency Number on 0800 111 999.
Website: www.sgn.co.uk
Water
If you are experiencing an unexpected loss of supply or foul
water emergency call Scottish Water on 0845 600 8855
Website: www.scottishwater.co.uk
Floods
Floodline, Scottish Environmental Protection Agency (SEPA)
Floodline is a 24-hour telephone information service operated by
SEPA. It relays recorded messages providing up to date information
about flood alerts that are in force in Scotland. Trained
operators are available 24 hours a day 7 days a week and provide
practical advice on flood risk and what to do before, during and
after a flood.
Tel: 0845 988 1188
Website: www.sepa.org.uk/flooding.aspx
Perth & Kinross Council: Environment Service (emergency 24
hours)
Perth & Kinross Council will try and assist as much as is
practicable during flood events. This may include the
provision of sandbags to properties in imminent danger of being
flooded. The supply of sandbags is prioritised by Council
staff as sandbag stocks are limited.
For more information to see further information about the
Council's duties and responsibilities during flood events.
Tel: 01738 625 411
Scottish Water
The Council does not have responsibility for flooding from
sewers. This is the duty of Scottish Water and they should be
contacted on the number below if sewer water is flooding your
property.
Tel: 0845 600 8855
Website: www.scottishwater.co.uk
It is strongly advised that you contact the emergency services on
999 if you feel your life may be at risk from flooding.
Perth & Kinross Council Services
The Customer Service Centre is open Monday to Friday from 8.00
am to 6.00 pm.
Telephone: 01738 475000
Council Text Phone Number:01738 442573
Out of hours emergency numbers:
- Adult care services 0845 301 11 20
- Anti-social behaviour helpline (voicemail) 01738
476173*
- Child protection 0845 301 11 20
- Council housing emergency repairs 0845 301 11 10
- Dangerous buildings 01738 625411**
- Environmental health 01738 625411**
- Flooding 01738 625411**
- Homelessness 0800 917 0708
- Mental health services 0845 301 11 20
- Roads 01738 625411**
* Please telephone and leave a voicemail - a response will
be provided as soon as possible.
** Please note that during busy periods, you may experience delays
in getting through.
Local Radio frequencies
- Radio Tay: Frequency AM 1584, FM 96.4 (Perth)
- Frequency FM 97.5 (Everywhere else)
- Radio Scotland: 92.4 - 94.7 FM and 810 MW
- Radio Heartland FM: Frequency AM 1161, FM 102.8
