What is Discrimination
Last updated | 16/10/2008
Direct
When one is treated worse than others, or segregated from them because of race, colour, nationality, ethnic or national origins, disability or gender
Indirect
Everyone seems to be treated the same but in practice, people from certain groups are put at greater disadvantage. It is the effect not the intention.
Institutional Racism
The collective failure of an organisation to provide an appropriate and professional service to people because of their colour, culture or ethnic origin. It can be seen or detected in processes, attitudes and behaviour which amount to discrimination through unwitting prejudice, ignorance, thoughtlessness and racist stereotyping which disadvantages minority ethnic people.