FAQs
Here are some of the questions we are often asked, together with
answers below (you can click on a question to take you to the
answer, or just scroll down):
- How much does it cost to join the
library?
- What do I need to join the library?
- Is there a charge for borrowing a
book?
- What are the library opening hours?
- Where is my nearest library?
- I don't live near any of the libraries, but
I've seen a mobile library nearby. Where and when does it
stop?
- How do I book a session on a PC in the
library?
- How many items can I borrow?
- And how long can I keep them for?
- What happens if I bring the items back
late?
- I want to keep my books and CDs for longer -
can I do that without having to bring them into the
library?
- What books and DVDs do you have?
- The CD I want is in another library. Is
there any way I'd be able to borrow it from my local
library?
- My mum loves reading but she's not able to get
out of the house. Is there a way that books can be delivered to her
from the library?
- I've heard it's possible to hire the Theatre
and Meeting Room in AK Bell Library. Can you give me any
information about this?
- My friend has a book written by someone local
and she told me it was published by the library. How can I get a
copy for myself?
Anyone who lives or works in Perth & Kinross can join the
library service - and it won't cost you a penny! There is a simple
registration procedure to follow, and once completed you'll be
able to borrow from the huge range of books and multimedia items
available in our libraries.
[back to top]
You will be asked to fill in a membership form and provide a
form of identification with your current address. Have a look at
the simple
registration procedure for more detailed information.
No - borrowing books from the library is completely
free! You have to pay a small sum to borrow CDs,
Videos and DVDs, but charges are reasonable and hire periods are
usually for a week.
[back to
top]
We have a
list of libraries with contact details and the opening hours
for each library.
[back to
top]
There are 13 libraries in towns and villages throughout Perth
& Kinross and you can find a list of
contact details for each library on this site.
[back to
top]
There are 3
mobile libraries providing a service throughout Perth &
Kinross and
full details of all the routes and stops for each mobile are
now available on our website. You can print these schedules from
the website for easy reference.
[back to top]
You can visit any library and follow a simple
registration process, either to become a full member of the
library or only for using the PCs. Once completed you will be given
a library card or login details, as well as a PIN number, which
you'll need for future bookings. Use the login and PIN to login to
the PC you have been booked on to.
The Acceptable Use Policy (pdf: 74kb) for Perth
& Kinross libraries will display on the screen and you must
accept it before being given access to the PC. The library
card and PIN number will also allow you to consult your borrower
record through the
online library catalogue and to
renew items you have on loan or make reservations for
most items on the catalogue.
[back to top]
You can have up to 20 items on loan at one time, which can
consist of a maximum of 12 books (including audio books) and up to
8 multimedia item, e.g. CDs and DVDs.
[back to
top]
All books are issued for three weeks. Multimedia items (CDs,
Videos and DVDs) can usually be borrowed for one week.
[back to top]
Unfortunately, there is likely to be a
charge for anything which is returned after the date they were
due. The charges differ depending on the type of item, e.g. book,
CD, DVD, etc. However you can usually prevent any fines by renewing
items before they become overdue.
[back to
top]
You can visit any library, phone, or send an email to ask for your books to be reissued
(renewed). You can also
renew your books online through our website, where you can
login to your library account using the borrower number from your
library card and your PIN. You can obtain your PIN from any of our
libraries in person or by email.
You can renew books twice by phone, by email or online, but then
you must return them to the library. It may be possible to borrow
the books again, but it must be done in person at the library. If a
book has been requested by someone else, you are unlikely to be
able to renew it and will have to return it as soon as
possible.
[back to top]
Simply search online
library catalogue, which has a help button on each page, to
find out what we have and where it is.
[back to
top]
You can use our
request service. We don't charge for a request where the item
is in another Perth & Kinross library, or if it's already on
order. If a book is difficult to get hold of, e.g. because it is
out of print, we can usually get it through the inter-library loan
system, but this service does incur a charge.
[back to top]
Yes! In partnership with the WRVS, we run a
WRVS Books on Wheels service in various communities, where
volunteers deliver books etc, from the community libraries to
housebound readers who have requested this service. There is more
information available, including contact details, on the
Access Services pages.
[back to top]
Both the Theatre and the Meeting Room are available for hire,
with an option for provision of catering, if required. The
hire costs are available on our website, as are the
conditions for hire.
[back to
top]
Perth and Kinross Libraries have published around 30
books of local interest in recent years, many of which can
still be
purchased through the library service.
[back to top]
