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Comments and complaints


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Comments and complaints

How can I complain or comment on the service I receive?

Complaints

Perth and Kinross Council is committed to deliver services of the highest standard. If you feel that the Homeless Service doesn't meet these standards in any way we want to make it as easy as possible for you to let us know.

If you are unhappy and want to make a complaint about the homeless service you can contact the Homeless Advice Centre by person, telephone or in writing at:
Housing Advice Centre
10-16 York Place
Perth PH2 8EP
Tel: 01738 474500

You can also make a complaint by contacting
The Governance and Scrutiny Officer
Perth and Kinross Council
Corporate Services
2 High St
Perth
PH1 5PH
01738 475583

More information on the Councils corporate complaints procedure.

Customer feedback

We want to improve our Homelessness Services and to do that we need your views and comments about the service you have received. Get in touch with us if you want help us shape future services.

 

 

Last updated | 15/02/2011

   

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Contact Details

Housing Advice Centre
10-16 York Place
Perth PH2 8EP