Paying Your Rent
You can choose to pay your rent weekly, fortnightly, every four
weeks or once each calendar month. However, please remember that
under the terms of your tenancy agreement you must pay rent at
least one week in advance, so which ever payment frequency you
choose should be in advance to stop you from falling into
arrears.
Methods of payment
Direct Debit
Direct Debit payments are made automatically from your bank
account on an agreed date. This is an efficient and reliable method
of payment, and it helps keep down the Council's costs of
collection so that more of your rent money can be invested in
maintaining and improving your home. Speak to any member of your
local area housing team or ask at Pullar House to have a Direct
Debit payment set up for your rent.
Standing Order
To arrange for your rent to be paid regularly by Standing Order,
you need to give the Council's account details to your bank along
with your 15 digit payment reference number. Your payment reference
number can be found on all rent statements sent to you.
Council account details:
Bank Co-operative
Bank
Sort
Code 83
91 25
Account Number 61079533
Online
You can pay your rent
securely online via the Council's website at any time of the
day or night using a debit or credit card. You will need your 16
digit reference number which can be found at the bottom of your
plastic rent payment card.
By Telephone
You can make payments by debit or credit card at any time of the
day or night by using the automated touch tone telephone payment
facility. Simply call 0845 603 0121 and quote your 16 digit
reference number found at the bottom of your plastic rent payment
card.
At any Post Office, PayPoint or Payzone
At your local Post Office counter, or shop offering the Payzone
or Paypoint service. No charge is made for this service but you
need your rent payment card with you. The advantage of this over
paying at your local Area Housing Office is that these businesses
tend to open later during the week, and are also open at weekends,
so you can pay when it's most convenient for you.
In cash, by cheque or by card
During normal opening hours payments can be made in cash, by
cheque or by debit or credit card at the cash/ payments desk in
Pullar House or at Letham Housing Office. Please
don't send cash payments through the post, or put cash through the
letterbox of any Council office.
