Tenants Handbook
This online Tenants' Handbook is a guide to your rights and
responsibilities as a tenant of Perth & Kinross Council. It
covers a wide range of information about your tenancy, which we
hope is of use to you.
If you need more details, or have specific questions which aren't
answered here, please ask at your
Area Housing Office or contact the Council's Customer Service
Centre on 01738 475000.
Remember while we will try to keep information as up-to-date as
possible nothing in this online Tenants' Handbook replaces legally
binding and specific information and details in individually signed
tenancy agreements.
How to contact us
Find out how to contact the Housing Service and area housing
teams. You can also find useful telephone numbers from noise
nuisance to Scottish Water Emergency help line.
Living in your home
Information about your tenancy, types of tenancy, paying your
rent, insurance, gardens, vehicle parking and helping you to stay
at home.
Repairs and Maintenance
Information about avoiding dampness, emergency repairs, planned
maintenance, rechargeable repairs, commonly asked questions and
responsibility for repairs.
Improvements and Modernisation
Information on improvement programmes for central heating,
bathrooms, kitchens and windows and doors. Also how to make
your own improvements and notification procedures.
Housing & Council Tax Benefit
Information about Housing benefit, Council tax benefit and
entitlements.
Council Tax
Home Safety
Information about home safety including asbestos, carbon
monoxide, electricity, fire, gas, security and winter
precautions
Respecting Others
Information about how to deal with neighbour problems and
noise.
Your Rights as a Tenant
Information about your rights including consultation, right to
buy, compensation, manage and repair.
Permissions
Information about permissions for alterations , CCTV , lodgers,
pets, running a business and sub-letting.
Changes of Tenancy
Information about changes to tenancy including transfers, mutual
exchange, ending your tenancy and succession.
Homelessness
Having Your Say - Getting Involved
Find out how to get involved through Tenant Participation, Perth
and Kinross Tenants? & Residents? Federation, Registered Tenant
Organisations, resident academies and quality panel.
About Complaints
Glossary of Terms and Words
