Quality Panel
Undertaking training in the Residents' Academies will prepare
people for getting more involved in how the Council manages and
delivers services.
We'll be looking for graduates from the Residents' Academies to
become part of our Quality Panel. The Quality Panel will be made up
of volunteers who will carry out reality checks on the services the
Council provides as landlord. This will help us to improve the
quality of our services.
The Quality Panel will look at how services actually impact on the
people who receive them.
Quality Panel members may be asked to give their feedback on
specific Council services, such as:
- local area offices
- the management and maintenance of parks, roads and footpaths in
their area
- how empty properties are managed
- repairs
- major improvement programmes.
For more information on becoming a member of the Quality Panel,
or taking part in Residents' Academy training, please contact a
member of our Tenant Participation Team.
