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Housing and council tax benefit - information for landlords


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Housing and council tax benefit - information for landlords

Housing Benefit

Housing Benefit is a national welfare benefit which your tenant(s) may be entitled to to provide assistance with the payment of rent. 

Housing Benefit cannot be claimed by the landlord and is claimed by the tenant, however, with the agreement of the applicant, payment of Housing Benefit can be made to the landlord.

Local Housing Allowance

From April 2008, a new Housing Benefit scheme is to be introduced known as Local Housing Allowance.  Personal responsibility and financial inclusion are two key aims of Local Housing Allowance.  In the vast majority of cases, benefit will be paid to the tenant who will be responsible for making their own payments of rent to their landlord.  In certain circumstances, benefit can be paid directly to the landlord.

Changes to Legislation - April 2011

From 01 April 2011, as part of the Government's Welfare Reform, there are to be some changes to legislation which directly affect the maximum levels which tenants could potentially receive in Housing Benefit.

These changes mean that the level of Housing Benefit currently being paid to a tenant may reduce in the future. 
Further information on Local Housing Allowance and the changes from April 2011.

How Much Rent is Eligible for Housing Benefit?

The amount of Housing Benefit payable may in some cases be lower that the rent which you are charging your tenant.

Some charges which are included in a tenant's rent may not be eligible for Housing Benefit.  This is another reason why the full rent charge may not be covered by Housing Benefit.

For private tenants who have received Housing Benefit continuously since prior to 07 April 2008, the maximum amount of Housing Benefit payable is determined by the Rent Registration Service.

For any new private tenants who have applied for Housing Benefit after 07 April 2008, the maximum level of Housing Benefit payable is determined under Local Housing Allowance.

Find out how Local Housing Allowance will effect eligible rent.

Claiming Housing Benefit

As previously mentioned, it is the responsibility of the tenant(s) to apply for Housing Benefit - entitlement to Housing Benefit is granted to the tenant.  Find out  how to claim Housing Benefit.

Proof of Rent

Should an application for Housing Benefit be submitted by your tenant, he or she will be required to provide proof of rent:  

1.  The original lease (not a photocopy) which has been signed by both the tenant and landlord, or
2.  If you do not have a lease, you can obtain a 'Rent Details Form' from the downloads section of this page.

Payment of Housing Benefit

Under the regulations for Local Housing Allowance, payments are usually issued to the tenant directly.  However there are some circumstances when payment can be issued to a landlord or their agent.

An authority must pay Housing Benefit to a landlord or agent when (The Mandatory Rules):

  • when the tenant has rent arrears of 8 weeks or more (and the authority has received sufficient evidence of this);
  • when the tenant is having deductions from a state benefit being paid directly to the landlord or agent for rent arrears;
  • when the tenant has died and it is the decision of the authority to pay the landlord or agent;

An authority has discretion to pay Housing Benefit to a landlord or agent when (The Discretionary Rules):

  • when the authority previously issued payment to the landlord for that tenant under the mandatory rules;
  • when it is the view of the authority that the tenant is likely to have difficulty paying rent or managing their affairs;
  • when it is the view of the authority that it is improbable that the tenant will make payment to the landlord or agent.
  • when the tenant has left the property leaving leaving behind rent arrears (providing that there is a payment of Housing Benefit due and only for any period of any such entitlement).

Whilst the authority is in the process of making a decision, the authority can consider issuing a payment to the landlord or agent for up to 8 weeks.

Further Discretion - April 2011

From 01 April 2011, the discretion for authorities to pay landlords directly are being widened so that authorities can make payment to the landlord where they consider that it will assist the customer in securing or retaining a tenancy.

The policy intention

Taking into consideration the other changes to LHA from April 2011, the new provisions mean that if a tenant can successfully renegotiate contractual rent to eradicate any shortfall in HB which the tenant suffers as a result of the other legislative changes affecting Local Housing Allowance, authorities can allow for payment to go directly to the landlord. It is the policy intention for this act as as an incentive for landlords to reduce the rent to accommodate a more affordable rent for the tenant. 

Prevention of Overpayments of Housing Benefit

In order to prevent overpayments of Housing Benefit, we ask our tenants to report all changes in household circumstances as failure to do so may result in an overpayment.  We also ask that as a landlord, if you are aware of any changes in your tenant's household circumstances, which you think may alter the amount of Housing Benefit they are receiving, you notify us of these changes. The most common changes in circumstances that the landlord will be aware of are as follows:

  • When your tenant leaves the property;
  • Changes to the level of rent being charged (increase or decrease);
  • Changes to the household composition (household members leaving or joining);
  • And many more.

It is important that if you are aware of any changes in your tenant's circumstances which may effect his or her entitlement to Housing Benefit, you notify us of these as soon as possible.  Should an overpayment occur as a consequence of any delay, in some circumstances this overpayment can be recovered from the landlord.

Landlord Appeal Rights

Although a landlord has no right of appeal against the amount of Housing Benefit a tenant is awarded, an appeal can be made against any overpayment that we say we intend to recover from a landlord.  Appeals must be made in writing and within one month of the notification date.  Find out more about Appeals and what to do if you think our decision is wrong.

Reporting Benefit Fraud

Benefit Fraud is a crime.  If you suspect that benefit fraud is being committed by your tenant or anyone else, please report this to us.  Find out more information on Benefit Fraud and how to report this anonymously.

Data Protection


Under Data Protection Laws, we cannot discuss matters regarding a tenant's Housing Benefit with the landlord without the written permission of the tenant.

There are exceptions made when, for instance, we take action to recover an overpayment and in such cases a landlord is entitled to know about the cause of the overpayment.  General advice on Housing Benefit and procedures followed by Perth and Kinross Council can be discussed without permission from the tenant.

If your tenant gives us written permission, this will allow us to discuss certain matters regarding the tenant's Housing Benefit entitlement.  This permission is given by the tenant on his or her application form and so any information which we give to the landlord is strictly restricted to that particular application.

Landlord Forum

Perth and Kinross Council has introduced a forum for private landlords. It is designed to promote joint working and to improve communication on any new legislation or any matter of concern, including Housing Benefit.

Private landlords who would like to be on the mailing list for the Forum are asked to contact 01738 476170 during weekday working hours.

Private Landlord Registration

From 30th April 2006, all Private Landlords letting properties in Scotland must apply for entry in the Register of Landlords.  Information is available at www.betterrentingscotland.com or from Legal Division, Perth and Kinross Council, 2 High Street, Perth, PH1 5PH.  You can also call us on 01738 475241.

Contact Us

If you have any concerns or want to know any further information on any areas of Housing Benefit, please do not hesitate to contact us on 01738 476049 or by email HBenquiries@pkc.gov.uk

 

Last updated | 10/06/2011

 

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