Pest Control
The Council has a responsibility under the Prevention of Damages
by Pests Act 1949 to ensure that infestations of rats and mice are
eradicated.
This does not mean that we will carry out the work ourselves or
instruct the work to be carried out.
Generally speaking it is either the owner or the occupier of the
land or property who is responsible for ensuring that the necessary
treatment is carried out to eradicate any infestation.
Rats and Mice infestation
Owner/occupier
You are advised to engage your own
pest control contractor unless there is evidence that the
vermin is coming from an adjacent property.
Adjacent property
You can report this by phoning 01738
475000. We will arrange for a survey to be carried
out by our Pest Control Contractor. The survey should be carried
out within 2 working days of our instruction to the contractor and
the result reported to us.
We will ensure that the owner takes the necessary steps to
eradicate the infestation. A revisit inspection is carried
out, within 14-21 days, by our Pest Control Contractor to check
this is the case.
Council House Tenant
You can report this, contact our Housing Repairs Centre on
0845 30 11 110. They will arrange for a
survey within 2 working days.
Wasps, bees or other insects infestation
If you are an owner occupier and the wasp, bees or insect
infestation is on your own property we can offer information and
advice on how best to deal with the problem. However, the
responsibility for eradicating the infestation is your own and
could mean engaging the service of a private pest control
company. For information and advice contact us on
01738 475000.
If you are a tenant of a Council House please contact our Housing
Repair Centre Tel: 0845 3011 110 who will make
arrangements to have the problem investigated.
If you are the occupier or tenant of private property we will give
you advice on the best course of action however this will depend on
the nature of the infestation and also the conditions of your
lease.
To obtain general information and advice about wasp, bee or insect
infestation contact us on 01738 475000.
Rabbits or moles infestation
The Council has no statutory responsibility for these and if on
private ground you will be referred to a Pest Control
Contactor. If the problem is on Council owned ground, your
complaint will be passed to the appropriate Council Service for
their attention.
You are advised to engage your own
pest control contractor unless there is evidence that the
vermin is coming from an adjacent property.
