Commercial FAQs
Some of the common questions that are asked by commercial businesses are listed here, if you need further information follow the links below or call the Environment Service Helpline on 01738 476476.
Why has my recycling bin not been emptied?
Have you presented the bin correctly? If the bin lid is raised (i.e. there is too much rubbish in the bin) or the bin is not presented on the kerbside then the bin will not be uplifted by the collection crew. Side waste will also not be uplifted by the collection crew. The bin should be presented by 7:30am to avoid being missed.
Is the recycling bin contaminated? If the bin has contaminates such as food waste, plastic packaging or the wrong material (e.g. cardboard in a paper bin) the bin will not be uplifted by the collection crew.
Do you have the correct collection date? If you think your bin has been missed or you are unsure of your collection dates please contact the Environment Service Helpline on 01738 476476
When do I present my bin for collection?
Collections can be arranged on a weekly, fortnightly or monthly basis. This will be pre-arranged before your first collection.
If you need further assistance or are unsure of your collection dates please contact The Environment Service Helpline on 01738 476476
What should I put in my bin?
The colour of your bin lid denotes the type of material collected in that bin. It is important that the correct materials go into your bin(s), as contamination can cause problems during reprocessing of the recyclates.
- Glass (red lid): Mixed glass only
- Paper (blue lid): Brochures, magazines, newspapers, office quality paper, the contents of junk mail. Please do not place books, cardboard, greetings cards, envelopes, plastic or telephone directories in the paper bin
- Cardboard (silver galvanised bin): cardboard only. Please flat-pack the cardboard to maximise the amount of cardboard that you can fit in the bin.
- Cans (yellow lid): Aluminium drinks cans only
How can I pay for my bin and waste collection?
Your collection service can be paid by direct debit or invoice.
What do I do if I run out of Green Labels for cardboard recycling
Green labels are only delivered once a month to businesses that order them. If you require green labels for cardboard recycling out-with this time they can be purchased directly from The Environment Service, Pullar House, 35 Kinnoull Street, Perth.
How do I find out about waste disposal charges?
Please contact our Sales and Marketing Officer, on 01738 476476, for a quote.
I have a lot of waste, how can I reduce it?
A site visit can be arranged to discuss your individual requirements. If your company requires specialist solutions, in order to minimise your waste, we can liaise with the Abertay Centre for the Environment on your behalf.
To discuss the services Perth & Kinross Council can provide, or to arrange a site visit, contact our Commercial Team on 01738 476476
What is Landfill Tax?
Landfill tax is levied on every tonne of waste sent to landfill. Landfill tax is designed to divert waste from landfill by acting as a financial incentive to look at other, more sustainable waste management options.
Landfill tax for 2004/2005 is £15 per tonne. From the 1st of April 2005 landfill tax will increase by £3 per tonne and will continue to increase until the level of £35 per tonne is reached in 2010/2011.
How does Landfill Tax affect my business?
In real terms, before any inflationary costs, your waste collection bill will increase annually by 6% due to the additional landfill tax.
Why should my business recycle?
There are many economic, social and environmental reasons why businesses should choose reduce, reuse, recycle.
How does the cost of recycling compare to my current waste costs? Do I pay more for recycling?
Trade waste incurs landfill charges plus an operational cost whereas recycling is not subject to landfill tax and only incurs the operational cost. This means that many businesses benefit economically from recycling because they are reducing their Landfill tax liability.
I think someone else might be able to use my waste, where can I find out about re-use projects?
For more information visit:
What size are the commercial bins?
For a list of bin sizes please click here or contact the helpline on 01738 476476.
I don't know if my business has space for more bins?
f you are recycling it is likely that you will be able to reduce the size of your general waste bin. The Commercial Waste Minimisation Officer can also offer advice on the best solution for businesses with limited space.
My bin is broken/damaged what should I do?
Please contact The Environment Service Helpline on 01738 476476 and we will arrange for an Officer to visit you.
In order to prevent bin damage please do not over-fill your bin.
I only need a bin in certain seasons, can I arrange that?
Perth & Kinross Council make every effort to provide a service which suits the customer needs so if you have seasonal requirements please inform us from the outset. If you require the service to modified at any time contact us immediately. Perth & Kinross Council make every effort to provide a service which suits the customer needs so if you have seasonal requirements please inform us from the outset. If you require the service to modified at any time contact us immediately.
