Home Care
The Home Care service can support you in your home by providing personal care and practical domestic help in a way which fits in with your assessed individual needs and routines and those of your carers, providing you meet the eligibility criteria.
In general terms, Home Care staff can provide assistance with getting up, dressing, undressing and going to bed as well as with personal hygiene, such as going to the toilet, washing and shaving.
Household tasks are also carried out, such as bed making, laundry and some housework, but only as part of a more complex care package.
Meals can be prepared, cooked and assistance offered with feeding if necessary. The worker could also collect pensions, go shopping and pay bills for you, but again, only as part of a more complex care package.
Copies of our public leaflets along with our Vulnerable Adults Protocol are available to download on the right hand side.
Assessment
A member of staff will visit you at home to carry out an initial assessment of need. This will be matched against the eligibility criteria for accessing our services. If, however, the results of your assessment do not meet the eligibility criteria, you will be given advice on where you can access the services from a private or voluntary provider.
Cost
A confidential financial assessment will be carried out to determine any payment you may need to make for the service. This also includes a benefit check which may maximise your income.
Review
The service provided to you will be reviewed in order to ensure that it is continually meeting your requirements.
