Roads and pavements
CLARENCE (Customer Lighting And Roads Enquiry Centre) allows you
to quickly and easily report Roads and Lighting Defects and
Hazards.
For example reporting or enquiring about :
- Blocked drains and flooding
- Fallen Trees, overhanging branches and overgrown hedges
- Winter maintenance enquiries
- Traffic Lights or pedestrian crossing out of order
- Damaged footways and potholes
- Broken and faulty street lights
- Or any other Road defect
To report a road related problem, you can report a road fault online, report a street lighting fault
online, call CLARENCE on freephone 0800 23 23 23 or email:
clarence@pkc.gov.uk
We take the safety of the public very seriously, and greatly
value alerts from citizens about potential problems or dangers.
Out of hours emergencies
To report an urgent problem that requires immediate attention
outside normal hours (Mon-Fri, 9:00 -17:00), please call 01738
625411 (24 hours)
