Roads and pavements
To report a road related problem call CLARENCE on freephone 0800 23 23 23 or email: clarence@pkc.gov.uk
CLARENCE (Customer Lighting And Roads Enquiry Centre) allows you to quickly and easily report Roads and Lighting Defects and Hazards.
For example reporting or enquiring about :
- Blocked drains and flooding
- Fallen Trees, overhanging branches and overgrown hedges
- Winter maintenance enquiries
- Traffic Lights or pedestrian crossing out of order
- Damaged footways and potholes
- Broken and faulty street lights
- Or any other Road defect
We take the safety of the public very seriously, and greatly value alerts from citizens about potential problems or dangers.
Out of hours emergencies
To report an urgent problem that requires immediate attention outside normal hours (Mon-Fri, 9:00 -17:00), please call 01738 625411 (24 hours)
