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Paying your rent to the Council

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Paying your rent on time is very important. There is a range of easy and hassle-free ways to pay.

How to pay

You can choose to pay your rent weekly, fortnightly, every four weeks or once each calendar month. Please remember that under the terms of your tenancy agreement you must pay rent at least one week in advance. If you do not pay your rent it could lead to you losing your house.

Online

You can pay online.

Direct debit

Direct Debit payments are made automatically from your bank account on an agreed date. Speak to any member of your local Area Housing Team or ask at Pullar House to have a Direct Debit payment set up for your rent.

By Smartphone App

You can pay using the free AllPay smartphone app, for either Apple, Android or Windows phones. For more information visit the Paying your rent by Smartphone App webpage.

Standing order

To arrange for your rent to be paid regularly by Standing Order, you need to give the Council's account details to your bank along with your 15 digit payment reference number. Your payment reference number can be found on all rent statements sent to you.

Council account details:

Bank - Royal Bank of Scotland
Sort Code - 83-47-00
Account Number - 11571103

By telephone

You can make payments by debit or credit card at any time of the day or night by using the automated touch tone telephone payment facility. Simply call 0345 603 0121 and quote your 16 digit reference number found at the bottom of your plastic rent payment card.

At any Post Office or PayPoint

At your local Post Office, or shop offering the PayPoint service. No charge is made for this service but you need your rent payment card with you. The advantage of this over paying at your local Area Housing Office is that these businesses tend to open later during the week, and are also open at weekends.

In cash, by cheque or by card

During normal opening hours payments can be made in cash, by cheque or by debit or credit card at the cash/ payments desk in Pullar House or at Letham Housing Office.