Find out changes to our services and advice in response to Coronavirus (COVID-19)

Coronavirus: Scams

How to protect yourself

Trading Standards Scotland have produced advice with regard to fake products online and doorstep scams.

The National Cyber Security Centre have issued advice on how to protect users from coronavirus online exploitation.

The financial services industry fraud awareness body CIFAS have issued advice to consumers on how to avoid falling victim to coronavirus scams, including

  • Be sceptical if you receive an email, text or WhatsApp message about the coronavirus, and never click on any attachments or links
  • Never provide personal data such as your full name, address or date of birth - scammers can use this information for identity theft
  • Don't allow yourself to be pressured into donating money, and never make donations by cash, gift cards or money transfer agents such as Western Union or Moneygram
  • If you suspect that you have been the victim of a scam, speak to your bank immediately and report any fraud to Police Scotland on 101

The Chartered trading Standards Institute (CTSI) has issued various warnings on behalf of the profession. Visit COVID-19 CTSI for more information.

Citizens Advice Scotland have developed a general scam checking tool.