Find out changes to our services and advice in response to Coronavirus (COVID-19)

Test and Protect information

Test and Protect is a public health measure designed to interrupt the spread of coronavirus in the community.

The Test and Protect approach aims to:

  • identify people who have the virus
  • trace those who have been in close contact with an infected person for a long enough period of time to be at risk of infection
  • support these close contacts to self-isolate, so that if they have the virus they are less likely to transmit it to others

If you test positive

If you test positive for COVID-19, a contact tracer will call or text you and they will help you retrace your steps over recent days, so you can identify anybody you have come into contact with.

You don't need to do anything, they will contact you based on the information you gave when you had your COVID-19 test. Those contacts will then be called by the tracer and asked to self isolate.

You can ask the tracer to find a translator if you need one, or to have a BSL relay service call.  It is important that you identify everyone you've been in contact with - or each place - so that they are all asked to isolate and avoid the spread of the disease.

If you are contacted

If you are contacted by NHS Scotland as you have been in contact with someone who has tested positive, the contact tracer will explain the steps you need to follow.

Your security

NHS Scotland contact tracers will:

  • in some cases, send a text to let you know that you will be receiving a call from NHS Scotland (if mobile is available)
  • call from a single, national telephone number - 0800 030 8012
  • always introduce themselves, tell you why they are contacting you and address you by your name
  • give you the option to call back the above number to provide reassurance that the service is legitimate

They will never ask you:

  • for information other than your movements and the people you have been physically close to
  • to phone a premium rate number
  • to make a purchase, payment or donation 
  • for your medical history unrelated to coronavirus
  • for your bank details
  • for your social media identities or login details, or those of your contacts 
  • for your passwords or PIN numbers, or to set up any
  • for control of your computer, smartphone or tablet, or to download anything
  • to visit a website that does not belong to NHS Scotland or the Scottish Government

Protect Scotland App

Further information about Test and Protect is available from NHS Inform.

Please also find on the right of this page links to Test and Protect information translated into a range of community languages, or visit the Scottish Government website.