Scrutiny Committee - 18 September 2013
A meeting of the Scrutiny Committee will be held in the Committee Room, Fourth Floor, Council Building, 2 High Street, Perth on Wednesday 18 September 2013 at 2.00pm.
Councillor A Stewart, B Vaughan, M Barnacle, D Cuthbert, D Doogan, A Munro, A Younger and Mr I Jackson.
1. Declarations of Interest
2. Minute of Meeting of Scrutiny Committee of 12 June 2013 for approval and signature
3. Single Outcome Agreement Annual Performance Report 2012/13 [900Kb] - Report by Chief Executive (copy herewith 13/440)
Note: This report was considered and approved by the Council on 26 June 2013.
4. Follow Up Report to the Third Scrutiny Review of Learning from Complaints and Customer Feedback [290Kb] - Report by Depute Director (The Environment Service) (copy herewith 13/441)
5. Complaints Handling Procedure Progress Report [314Kb] - Report by Head of Legal Services (copy herewith 13/442)
6. Council Complaints Report for April 2012 - March 2013 [307Kb] - Report by Head of Legal Services (copy herewith 13/443)