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Scrutiny Committee - 18 September 2013

A meeting of the Scrutiny Committee will be held in the Committee Room, Fourth Floor, Council Building, 2 High Street, Perth on Wednesday 18 September 2013 at 2.00pm.


Councillor A Stewart, B Vaughan, M Barnacle, D Cuthbert, D Doogan, A Munro, A Younger and Mr I Jackson.


1.    Declarations of Interest

2.    Minute of Meeting of Scrutiny Committee of 12 June 2013 for approval and signature

3.    icon Single Outcome Agreement Annual Performance Report 2012/13 [900Kb] - Report by Chief Executive (copy herewith 13/440)

       Note:  This report was considered and approved by the Council on 26 June 2013.

4.    icon Follow Up Report to the Third Scrutiny Review of Learning from Complaints and Customer Feedback [290Kb] - Report by Depute Director (The Environment Service) (copy herewith 13/441)

5.    icon Complaints Handling Procedure Progress Report [314Kb] - Report by Head of Legal Services (copy herewith 13/442)

6.    icon Council Complaints Report for April 2012 - March 2013 [307Kb] - Report by Head of Legal Services (copy herewith 13/443)