Welfare Rights Outreach Sessions

How to access advice and information on benefits and other welfare rights issues in your local area.

Our Welfare Rights Advice Line 01738 476900 (option 1) is open from 10am to 4pm Monday to Friday where experienced welfare rights workers can give you telephone advice and information on a wide range of benefits and money related matters including:

  • Benefits and Tax Credits.
  • Rent and/or Council Tax arrears and other debts.
  • Being turned down for benefit or being sanctioned.  

You can also email welfarerights@pkc.gov.uk with your query or you can talk face to face with a welfare rights worker in a number of different locations within the Perth and Kinross area.    

You can also access information on benefits and other available help on our Benefits and Advice webpages.

Universal Credit

If you would like information about applying for Universal Credit or are having difficulties with your claim, you can arrange a face to face appointment with a Welfare Rights Officer.

DayTimeWhereAppointment Needed?
Every WeekdayFrom 2pmPullar House, 35 Kinnoull Street, Perth, PH1 1GYYes - please phone our Welfare Rights Advice Line on 01738 476900 (option 1) or email welfarerights@pkc.gov.uk

PKAVS Minority Communities Hub

PKAVS Minority Communities Hub provides information, advice and advocacy to and on behalf of people from ethnic and migrant communities living in the Perth and Kinross area.  If you are from a minority background and need welfare rights advice or assistance, you can meet face to face with one of our welfare rights workers at the Hub offices at The Gateway in Perth every second Tuesday morning.  A translator will be provided if required. Meetings are by appointment only and you should contact PKAVS by telephone on 01738 567076 or by email minoritieshub@pkavs.org.uk  if you would like to make an appointment. 

DayTimeWhenWhere Appointment  needed?
Every Second Tuesday9.30am to 12.30pmThroughout the year starting 10.01.17.  The Gateway Centre, North Methven Street, Perth, PH2 8EPYes - please phone 01738 567076 or email info@meadproject.org.uk

    Cornhill Macmillan Centre

    The Welfare Rights Team provides an enhanced Welfare Rights Service to people affected by cancer living in Perth and Kinross.  If  this applies to you and you would like to meet with one of our Macmillan welfare rights workers, simply come along to the Cornhill Macmillan Centre at Perth Royal Infirmary on a Wednesday morning.  There is no need to make an appointment. 

    DayTimeWhere Appointment  needed?
    Every Wednesday10am to 12noonCornhill Macmillan Centre, Perth Royal Infirmary, Jeanfield Road, Perth, PH1 1NX No

      Moredun Ward - Murray Royal Hospital

      The Welfare Rights Team offers outreach sessions to inpatients of Moredun Ward, Murray Royal Hospital, Perth every second Wednesday as follows:

      DayTimeWhenWhere Appointment  needed?
      Every Second Wednesday2pm to 4pmThroughout the year starting 11.01.17.Moredun Ward, Murray Royal Hospital, Muirhall Road, Perth, PH2 7BHNo (but you must be receiving inpatient treatment or be a relative of someone receiving inpatient treatment).

      Ninewells Hospital

      The Welfare Rights Team also holds a weekly outreach surgery at the Ninewells Advice Centre on the main concourse at Level 7, Ninewells Hospital, Dundee, DD1 9SY every Monday from 1pm to 4pm.  This is a drop-in clinic and no appointments are required.

      The Advice Centre also provides advice, advocacy and support services on a wide range of issues including welfare benefits, money worries/debt, housing, food and fuel, carers' information and support and volunteering. Additional services may be featured in due course.

      DayTimeWhere Appointment  needed?
      Every Monday *From January 2018*1pm to 4pmThe Advice Centre, Level 7, Ninewells Hospital, Dundee, DD1 9SY No

      Positive Futures Project

      If you are a family with benefit or other money issues, you can meet up with one of our "Positive Futures!" welfare rights staff at the following locations:   

      DayTimeWhenWhere Appointment  needed?
      Every Second Thursday1.30pm to 4pm26/10/2017 09/11/2017 23/11/2017 07/12/2017The Community Hub, Tulloch Square, Perth, PH1 2PW.No


      If social media is more of your thing then you can get regular updates online.  Simply like our PKC Welfare Rights Team Facebook page

      Contact details

      Welfare Rights Team

      Pullar House, 35 Kinnoull Street, Perth, PH1 5GD
      Tel 01738 476900 (Option 1)