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Transport to Community Care services

The Council's Public Transport Unit arranges transport to and from Community Care services such as day care for older people and Adult Resource Centres for people with learning disabilities. The transport is provided by a mix of the Council's own vehicles, voluntary organisations and private sector transport operators.


Eligibility for transport is determined by a service user's Care Manager and queries regarding this should be made directly to the relevant person within  Community Care.


Once the transport has been arranged, each service user will be notified of the arrangements for their transport. In addition, each service user who receives transport will get a copy of the 'Service Users and Carers Leaflet' which should provide all the necessary information relating to their transport.


Private sector operators undertaking Community Care Transport Contracts are subject to detailed conditions of contract that cover a wide range of requirements relating to their safe and legal operation. One of the requirements is the mandatory screening of criminal records for all drivers and attendants used on transport contracts.

If you would like any more information on any aspect of transport to Community Care services then please contact the Council on 01738 475000 or email

Last modified on 08 October 2018

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