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Elected Member Briefing - Carer Support Payment

Elected Member Briefing Note 2023, No. 130

Benchmarking for improvement

We are involved in a wide range of formal and informal benchmarking which includes participation in the national Local Government Benchmarking Framework. Benchmarking also forms a key stage of any review.

Reporting changes: Council Tax Reduction and Housing Benefit

When you are in receipt of Housing Benefit and Council Tax Reduction you must notify the council of any changes in your circumstances that might affect your entitlement.

Overpayments

Overpayment of Housing Benefit occurs when benefit has been paid for a period beyond the date that entitlement to the benefit has reduced or ended.

Universal Credit sanctions

If you are getting Universal Credit, your benefit may at some point be sanctioned

Pink sack collections

A service for households where there are issues with access for bin collection vehicles or with the storage of wheeled bins.

Placing request

Deadline for 2025 to 2026 session is 15 March 2025

Independent advocacy

To enable individuals to have their voices heard by providing independent advocacy so that they are involved in decisions which affect their lives.

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