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Contact the Council

If you can't find what you are looking for online, there are a number of ways you can get in contact with us.

Do it online

Report an issue, request a service or pay for services online through MyPKC at a time that's convenient for you.  It's easy with MyPKC

View our full list of services on MyPKC 


Make a general enquiry online


You can make a variety of payments including rent, council tax and invoices at any time using most major credit or debit cards (not American Express). 

Contact our Customer Service Centre

Our Customer Service Advisors are available to assist with any queries or provide help to use any of our online services Monday to Friday from 8.45 am to 5.00 pm.


Our main contact number is 01738 475000.  For Council housing enquiries, phone 01738 476000.

Text number

Text: 07824 498145

Text enquiries will be dealt with between 9am-5pm, Monday to Friday, text enquiries sent outside these hours will be dealt with as soon as possible the next working day.

Live chat

PKC chat is available 8.45am-5pm, Monday to Friday, from the PKC chat icon on any of our web pages.

Visit us

Looking for Perth & Kinross Council offices and contact information?  The complete list is available under Offices and opening hours.

British Sign Language

Please visit the BSL website if you require assistance.


Out of hours emergency contact numbers

ServiceEmergency numberAdditional information
Child protection and duty team (24 hours)01738 476768Child Protection
Adult social work services (24 hours)0345 301 11 20Adult support and protection
Mental health services0345 301 11 20Mental health and wellbeing support
Homelessness0800 917 0708Homelessness and temporary accommodation
Council housing - emergency repairs01738 476000 Repairs to council properties
Anti-social behaviour (please leave a voicemail and a response will be provided as soon as possible)01738 476173Anti-social behaviour
Dangerous buildings01738 476476Dangerous buildings
Roads and street lightingReporting road faults
Environmental healthEnvironmental health
Police (non emergency)101

Other useful emergency numbers (police, gas, scottish water).

Last modified on 19 April 2024

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