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Reporting changes: Council Tax Reduction and Housing Benefit

When you are in receipt of Housing Benefit and Council Tax Reduction you must notify the council of any changes in your circumstances that might affect your entitlement.

Overpayments

Overpayment of Housing Benefit occurs when benefit has been paid for a period beyond the date that entitlement to the benefit has reduced or ended.

Universal Credit sanctions

If you are getting Universal Credit, your benefit may at some point be sanctioned

Pink sack collections

A service for households where there are issues with access for bin collection vehicles or with the storage of wheeled bins.

Independent advocacy

To enable individuals to have their voices heard by providing independent advocacy so that they are involved in decisions which affect their lives.

Green bin

Your green (non-recyclable general waste) bin should only be used to collect those items that cannot be recycled at the kerbside.

Kitchen caddy

If your kitchen caddy is lost or broken, residents on the food and garden waste recycling service can pick one up for free from several convenient locations:

Benchmarking for improvement

We are involved in a wide range of formal and informal benchmarking which includes participation in the national Local Government Benchmarking Framework. Benchmarking also forms a key stage of any review.

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