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New style JSA and new style ESA
Find out if you could be entitled to new style Job Seeker Allowance (NS JSA) or new style Employment and Support Allowance (NS ESA)
Cost of living advice - money and other debts

Most people may need help with bills and may be eligible to claim benefits. Find out what could help you at this difficult time
Accessible information
Sources of advice about accessible information and Easy Read documents
Elected Member Briefing - Transfer of housing repairs calls to the Customer Service Centre
Elected Member Briefing Note 2025 No 36
Complaints about benefits
If you are unhappy with the service you receive in relation to your benefits you may want to consider making a complaint.
Elected Member Briefing - Update on temporary card payment issue
Elected Member Briefing Note 2022, Issue 3
Direct Debit - Non Domestic Rates
The simplest and most convenient way to pay your Non Domestic Rates is by Direct Debit.