If you find yourself with no place to stay, please contact us immediately and we will arrange temporary accommodation. We can also provide temporary accommodation during your homeless application, or while we are trying to find somewhere for you to stay permanently.
Types of temporary accommodation
Greyfriars House [1Mb] is a 27 bedroomed hostel in Perth city centre which the Council owns. The hostel provides temporary accommodation for single homeless men and women. It is a direct access facility. Residents at Greyfriars House have access to a range of support from staff, including social workers.
Greyfriars House is also the base for the emergency homeless service which offers advice and assistance to people needing access to homeless services outwith normal working hours. The emergency homeless team can be contacted at Greyfriars House, 55 Princes Street, Perth, or by phoning freephone number 0800 917 0708.
Additionally, there is a range of supported hostels and individual & group living places managed by external providers. They have around 90 placements and 16 satellite flats. We work closely with these external providers to place homeless customers in the most appropriate accommodation.
Temporary accommodation management and support
A team of Temporary Accommodation Officers manage the temporary accommodation and can help customers with home visits, tenancy support and practical advice about arrears issues, neighbour disputes and repairs. The Homeless Support Service can help customers who need more focused tenancy and housing support.
We will ask you to pay for storage services. The charge will vary depending on the amount of furniture needs to be stored. We will also take into account your financial circumstances and ability to pay.
Can you help me with transport?
We know that in a crisis situation travel to the place you stay or to appointments is a big issue. To help with that the Homeless Service has introduced a bus travel vouchers scheme. In emergency situations outwith normal working hours we can arrange a taxi for you.
What will happen to my pets?
Unfortunately you can't keep your pets in a hostel or Bed & Breakfast. We can arrange a place to stay for your pets if you are unable to do it yourself. If you stay in a self contained temporary flat you may get permission to keep pets. Your occupancy agreement will have more details, but you always have to to get written permission from the Temporary Accommodation Team Leader. Please speak to staff about this.
Charges for temporary accommodation
Everyone living in temporary accommodation will have to pay for it. The cost will depend on the type of accommodation offered, but if you stay in one of our temporary flats you pay the same rent as a Council tenancy which is around £60 to £70 per week. However, if you stay in Greyfriars or supported accommodation the rent is slightly higher and there is also a service charge applied. We'll always tell you how much your place will cost before you move in.
The rent and service charge you pay for temporary accommodation covers:
- furniture (if you need it);
- repairs & maintenance;
- support, advice & assistance we give you;
- other services regarding resettling and solving your homelessness.
Can I get any help to pay for my accommodation?
If you get a state benefit, most or all of the accommodation charge will be covered by Housing Benefit. We'll ask everyone entering temporary accommodation to complete a housing benefit form to check if they could get it. We can offer support if you need help to fill in the form.