Find out changes to our services and advice in response to Coronavirus (COVID-19)

Advice for people who are or become homeless

Contact details to prevent homelessness or gain temporary accommodation within the Perth and Kinross area.

Home First

Home First was introduced in April 2017 and is our aspiration for people facing homelessness in Perth and Kinross, providing a settled home as our first response when homelessness occurs.  We aim to minimise the impact of homelessness for individuals and families, avoiding the stigma, cost and uncertainty of temporary accommodation where possible. Our approach and planned further developments of our response to homelessness are outlined on our icon Rapid Rehousing Transition Plan [764Kb] (RRTP).

You can watch this short video to see how our RRTP is supporting people who are facing homelessness, and the work we are doing to prevent homelessness in Perth and Kinross:  

What should I do if I am homeless?

If you are homeless or think you may become homeless in the next 2 months you should contact your local area housing team, or call us on 01738 476000 as soon as you can.

It is very important that you get in touch straight away as we may be able to:

  • prevent you losing your home;
  • offer you somewhere to stay;
  • help you find other accommodation;
  • arrange short term accommodation; and
  • contact other agencies able to help you.

How do I get in touch?

The Council provides a homeless service that is available 24 hours a day, 7 days a week.

During normal working hours (Monday - Friday between 8.45am and 5pm) telephone number: 01738 476000.

Outwith normal working hours (from 5pm to 8.45am week days, and during weekends & public holidays) we operate an emergency service for people who find themselves homeless and need immediate accommodation. This service is based at Greyfriars House, 55 Princes Street, PERTH PH2 8LJ. Freephone telephone number: 0800 917 0708

What happens when I get in touch?

When you contact the emergency team then they will look at your immediate need for somewhere to stay.

They will also make arrangements for you to have a full homeless interview (over the phone due to Covid-19 restrictions) the next working day, or if appropriate an enhanced housing options interview.

Homelessness Matters - Alternative languages

Homelessness Service Standards

We will always aim to meet our Homelessness Service Standards for all service users. You can view these  icon Homelessness Service Standards [177Kb] in greater detail.

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