Recycle your household paper and cardboard

Please use our waste and recycling collection date finder to find out if your property receives a blue bin collection service.
What can I recycle in my blue bin?
Paper
- Paper- Clean and dry
- Newspapers
- Magazines, catalogues and directories
- Junk mail
- Letter and envelopes (including windows)
- Office and shredded paper
- Paperback books - or these can be donated to a charity shop LINK
- Glitter-free, non-metallic wrapping paper
Cardboard
- Large and small cardboard boxes - e.g. detergent boxes, cereal boxes and packaging
- Brown corrugated packaging
- Toilet and kitchen roll tubes
- Glitter free greeting cards
Please remember and remove all polystyrene from boxes and flatten the box before recycling
Trading Standards Advice - Protect your identity
Before you recycle documents which contain your personal information, please remember to shred them. In particular protect your account numbers, passwords, PINs, signatures, date of birth and your name and address.
What items can't I put in my blue bin?
- Plastic cans and cartons
- Tissues and napkins
- Padded envelopes
- Kitchen towels
- Cardboard contaminated with food
- Wallpaper
- Nappies
- Polystyrene
- Pizza boxes contaminated with grease
- Electrical items and e-cigarettes
- Textiles, clothing and shoes
Additional or replacement bins
You can request an additional blue bin or a replacement bin if your blue bin is lost, stolen or damaged.
Request an additional or replacement blue bin
Correct presentation of wheeled bins
Make sure your wheeled bin is put out at the agreed location by 7:30 am on the day of collection, and returned to your bin storage point by the end of the day:
- Do not contaminate your recycling bins
- Do not overfill your bin and ensure that the lid is closed
- Do not put out additional waste or recycling next to your bin as this is not permitted and will not be uplifted. Excess waste and recycling can be taken to your local Recycling Centre.
For more information on presenting wheeled bins at the kerbside, refer to the Waste Presentation Leaflet (PDF) [216KB] leaflet.
What do I do if my bin is contaminated?
If your blue bin is tagged as contaminated, remove the incorrect materials and re-present on your next scheduled blue bin day. Any excess recycling can either be taken to your nearest Recycling Centre, or stored and decanted over the next few collections.
If your bin is heavily contaminated or you are unable to remove the incorrect items, householders can call our Customer Service Centre to arrange a chargeable uplift to empty the bin as waste. This uplift costs £5 and can be arranged by calling 01738 476476. Collections usually take place on the same day as your green bin uplift.
FAQs
What is contamination?
Contamination is classed as the wrong material in the wrong bin. Contamination can also be spread if wet or soiled materials are placed in a bin alongside your dry recycling, for example a pizza box contaminated with grease. Small amounts of contamination can be removed during the sorting process, however this comes at an additional cost to the Council.
I haven't split the contents of my blue-lidded bin yet for the new Recycling Service
In these circumstances we will still collect your blue-lidded bin with mixed recycling, however this will be for one collection only on the new collection schedule, whilst everyone gets used to the changes
Please begin to split the contents of your blue-lidded bin between your grey and blue-lidded bins after your next blue-lidded bin collection.
Please note any bin containing general waste will not be emptied
What happens if we don't address the issue?
If we continue to send heavily contaminated loads to our reprocessor, they may reject these before starting the sorting process. If a load is rejected, all the material must be disposed of at the expense of the Council. In addition, as stipulated in the contract between the Council and SUEZ (the reprocessor), loss of income to SUEZ due to a rejected load must also be compensated.
The penalties from July to December were estimated at around £50,000 - money which has not been budgeted for, so will be in addition to the £5.5million the Council already pays to dispose of and treat waste and recycling each year.
It is also important that we acknowledge the environmental consequence of disposing of recyclates. By landfilling or incinerating good recycling, you take away the chance for that material to be made into something new. Recycling uses significantly less energy than extracting raw materials to make items from scratch and does not deplete the Earths precious limited resources.
Why will this cost the Council more money?
As a Council, we do not own any sorting infrastructure, therefore we contract this work out. Our existing contractor for the processing/sorting of our blue bin recyclate is SUEZ. Within the contract with SUEZ, we are allowed a degree of contamination (we know no one is perfect), however when we exceed this threshold the material is too contaminated to be sorted so must be disposed of.
The cost of disposal must be covered by the Council. In addition, it is also stipulated that we must compensate SUEZ for the loss of income by not having items to sort and sell.