Mobile navigation

Care homes

Care homes are suitable for people for whom living in their own home, even with support, is no longer a practical option. Usually a long-term care option, most care homes have beds available on a short-term basis for respite.

Referrals will most often be through a GP, or a social worker who is already working with the individual. However, if you are not in contact with a social worker and would like an assessment of your needs to see if residential care - or any other type of support - is suitable for you, please contact the Early Intervention and Prevention Team on 0345 30 111 20 or email

If you require help with a hospital discharge or an emergency situation, you should still contact the Early Intervention and Prevention Team on 0345 30 111 20 and they will put you in contact with the Social Work Duty team. This number transfers to the Out Of Hours Service for 24 hour support when the Early Intervention and Prevention Team are unavailable.

Quality of service

We want everyone in a care home to receive a quality of service that is acceptable.

  • All adults within a care home will be covered by our Adult support and protection guidelines. 
  • All care homes must be registered with the Care Inspectorate. Care homes receive regular inspections from the Inspectorate and you can find reports for any care home on the Care Inspectorate website.

Information for care homes

Information aimed at owners, managers and staff at local care homes.

Share this page

Facebook icon Twitter icon email icon


print icon