Care homes are suitable for people for whom living in their own home, even with support, is no longer a practical option. Usually a long-term care option, most care homes have beds available on a short-term basis for respite.
Referrals will most often be through a GP, or a social worker who is already working with the individual. However, if you are not in contact with a social worker and would like an assessment of your needs to see if residential care - or any other type of support - is suitable for you, please contact the Early Intervention and Prevention Team on 0345 30 111 20 or email email@example.com.
If you require help with a hospital discharge or an emergency situation, you should still contact the Early Intervention and Prevention Team on 0345 30 111 20 and they will put you in contact with the Social Work Duty team. This number transfers to the Out Of Hours Service for 24 hour support when the Early Intervention and Prevention Team are unavailable.
Quality of service
We want everyone in a care home to receive a quality of service that is acceptable.