The Council provides householders with a chargeable bulky uplift service to be collected from the kerbside for residents at domestic properties. Alternatively, you can dispose of your items at your local Recycling Centre free of charge.
Before requesting this service, please consider whether the items can be donated for reuse.
Collections from reuse organisations are usually free of change and can take place from inside properties. By using this service it helps to reduce waste, benefits the local community and charitable organisations.
Uplift of up to 5 items
You can request an uplift for up to 5 bulky standard items to be collected from the kerbside. This cost of this service is £35.00 (non-refundable).
Standard items are furniture, electrical or gas appliances and other household items which can include:
Uplift of more than 5 items or non-standard items
We can carry out an assessment and provide a no-obligations quote if you have:
- more than 5 standard items
- are unable to present your items at the kerbside or
- items that are not included on our list of standard items
Examples of non-standard items
- Entire bathroom suites
- Building materials (no earth / stones)
- Wood (no tree trunks)
Items we cannot collect include pianos, asbestos and hazardous waste.
How do I request a special uplift?
You can request a collection online and if you are booking an uplift of up to 5 items, you will also be required to pay online using a debit / credit card.
Additional items, or items not presented to the kerbside may incur an additional charge.
Alternatively, contact our Customer Service Centre on 01738 476476. Please note we can only accept debit / credit card payments.
How do I present my items for uplift?
All items must be placed at the kerbside for 7:30 am on the morning of your specified uplift day.
If you intend on presenting bags of waste, please make sure you double bag and leave aside for 72 hours before collection. In addition, no sharp items should be placed in bags. These measures are to protect our staff whilst handling bags of waste.
Please note we cannot uplift items from inside properties, sheds or garages.