Through this page you can request replacement bins and apply for additional bins. To purchase bins for your new build property please go to the bottom of the page.
New applications for additional bins for non-recyclable general waste
The Council appreciates that there are some households who will produce additional waste which cannot be recycled. A second waste bin may be available to households with:
- 5 or more permanent residents
- 2 or more children under the age of 4 in disposable nappies living in the property
- a permanent resident who produces non-recyclable, non-hazardous, healthcare waste
If your household meets one of the conditions above, you can apply online for a second 140L pink waste bin.
Apply for a second general waste bin
Once your application has been received, and all documents are submitted in support of your application, an adviser may contact you to discuss this further. All personal information will be handled sensitively and in confidence. Information provided will only be used to ensure the appropriate capacity of non-recyclable waste is provided. Bins will only be issued once documents have been checked by a member of staff. Only approved second waste bins will be emptied.
Renew application, update your address or contact details
If you need to make changes to address or contact details for your existing additional bin, please also use the link below.
Renew or make changes to your existing additional waste bin
Requesting other additional bins
Submit your request via the link below to:
- Request additional blue, grey or brown bins (up to 2 each per household)
- Get lost, stolen or damaged household bins replaced
- Request removal of an unwanted bin
Request additional recycling bins, replacement bins or removal of bins
Bin charges for new build properties
Individual house builders and Developers of multiple domestic properties are required to pay for the delivery of waste and recycling bins.
Charges are based on the number of bins that each property requires. The number of bins that each property is to be assigned has been agreed at the Planning stage and is non-negotiable.
You are required to have completed the Street Naming and Numbering process before you apply for bins.
We endeavour to deliver bins within 21 days after payment. Card payments are processed on same day. However, if you opt to pay by invoice your bin order may be significantly delayed until the payment has been fully processed.
Failure to pay this charge will result in no waste or recycling services from the address.
Bin charges for new build properties FAQs
Why is there a charge for bins for new-build properties?
It was agreed at the Council Budget-setting meeting in March 2023 that new charges for bins for new builds would be implemented. This change follows the decision of many other Local Authorities to introduce a similar charge.
How do I apply for bins and what information is required?
To apply for bins, you will require:
- Your Planning Application Number
- To have completed the Street Naming and Numbering process
- An understanding of the number of properties you are applying for
- Bank card details for payment
How are bin charges calculated?
Through your planning application, Waste Services are aware of the bin service required for your address(es). A full quote will be provided through the bin request process.
What happens if bins are damaged/ lost or stolen?
If you are a resident and you have been provided with bins and they are subsequently lost, damaged or stolen, we will replace these free of charge. Please note replacement bins cannot be ordered until payment has been received for every address.
Will I get charged for bins for my new-build property?
All new build properties will be charged for bins. This change also applies to current buildings which have been reclassified as residential or divided into multiple dwellings. Please get in contact if you are unsure, by logging a general enquiry on MyPKC (opens new window).
I have moved into my property but there are no bins, how do I dispose of my waste?
Failure to contact Waste Services no less than 21 days prior to the requirement for bins at a property, may result in bins not being available in time for use. In this scenario it is the householder's responsibility to dispose of their waste.
I have moved into my address, but the housing development has not yet been completed?
A full Health and Safety Risk Assessment may be required before waste collections can take place at your specified address; this assessment will be scheduled as part of the application process.
Can I buy bins from other suppliers?
No, our bins are built to certain specifications to allow collection, if you would like more information on this, please submit a general enquiry on MyPKC (opens new window).
How long does it take for bins to get delivered?
It is our expectation that you must get in touch 21 days prior to move in date(s). This allows us time to order bins if required, deliver and set up your waste collection service.
When should I contact the council to order my bins?
It is our expectation that you must get in touch 21 days prior to move in date(s).
What happens when there are multiple move in dates?
It is our expectation that you must get in touch 21 days prior to move in date(s). If you are dealing with a large-scale development, please group properties by move-in date. You may wish to consider a bulk delivery of bins which can be arranged during the application process. Please note, should you request a bulk delivery, these bins are your responsibility and may require storage space. You may wish to discuss this with a Community Waste Advisor in the first instance by logging a general enquiry (opens new window).
What forms of payment are accepted and how do I pay?
Our system is set up to accept card payments, which will ensure that your application is dealt with in the timeliest manner. Alternative payment methods can be discussed with the Community Waste Team through the application process; however, this could lead to significant delays in a waste service being provided. Should a house become inhabited before our waste services are implemented, you will be responsible for your waste collections.
Who is responsible for paying for bin charges for new domestic properties?
The developer/individual housebuilder is expected to pay for bin charges for new domestic properties.
How do I know which bins to order?
Through your planning application, Waste Services are aware of the bin service required for your address(es). A detailed quote will be provided through the application process.
When will my collections start?
Provided we have had notice for requirement of bins 21 days prior to move in date, we aim to have your collections in place for this date. However, this may be affected by any issues highlighted through any Health and Safety assessment completed prior to collection commencing.
My property has not yet been assigned an address - can I order bins?
No, you will have to first complete a Street Naming and Numbering application.
Where will the bins be delivered to?
The bins will be delivered to each address specified in the application, unless otherwise agreed with a Community Waste Advisor through the application process.
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