Paying your rent
New rent charges came into effect from Monday 5th April 2021. If you receive Universal Credit you will need to update your UC journal with your new rent charge.
If you pay your rent by standing order you will need to contact your bank to change the amount you pay.
How often do I have to pay rent?
You can choose to pay your rent weekly, fortnightly, every four weeks or once each calendar month. Please remember that under the terms of your tenancy agreement you must pay rent at least one week in advance. If you do not pay your rent it could lead to you losing your house. If you are having problems with paying your rent, view our Rent arrears and advice page for information.
How to pay your rent
You can pay online.
Direct Debit payments are made automatically from your bank account on an agreed date. Speak to any member of your local Area Housing Team to set up a Direct Debit. If you prefer, you can download a direct debit form [144Kb], complete and scan it, then email it to HousingRents@pkc.gov.uk.
By Smartphone App
You can pay using the free AllPay smartphone app. Allpay is very easy to set up and simple to use. The first time you use the app you will be asked to create your account and select a four digit passcode. You will enter all your payment details, and then you should select Perth & Kinross Council as the organisation you want to make your payments to. Then you're ready to go.
The app is available to download on Apple, Android and Windows phone platforms from the links below:
To arrange for your rent to be paid regularly by Standing Order, you need to give the Council's account details to your bank along with your 15 digit payment reference number. Your payment reference number can be found on all rent statements sent to you.
Council account details:
Bank - Royal Bank of Scotland
Sort Code - 83-47-00
Account Number - 11571103
You can make payments by debit or credit card at any time of the day or night by using the automated touch tone telephone payment facility. Simply call 0345 603 0121 and quote your 16 digit reference number found at the bottom of your plastic rent payment card.
At any Post Office or PayPoint
At your local Post Office, or shop offering the PayPoint service. No charge is made for this service but you need your rent payment card with you. The advantage of this over paying at your local Area Housing Office is that these businesses tend to open later during the week, and are also open at weekends.
In person by cash, by cheque or by card
Cash, cheque and card payments in person are currently suspended due to the COVID-19 pandemic. Pullar House and our Locality Housing Offices are currently closed in line with Scottish Government advice.
Rent 1st Videos
Please watch these short videos on why it is important to pay your rent on time, and how you can get in touch with us if you're struggling to pay:
Council tenant Katrina Whyte explains why she thinks it's vital that you pay your rent in full and on time.