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Digital inclusion for tenants

The world we live in is changing rapidly due to the internet and technology. The digital inclusion project aims to help tenants of Perth & Kinross Council to access the many opportunities available online.

Many people, often older people, may not be making the most of opportunities available online that could help improve their lives.

Being digitally included allows more opportunities for people to;

  • keep in touch with friends and family
  • find out information
  • shop and compare prices
  • enter employment
  • study
  • volunteer
  • make financial transactions.

We are currently working with about 10 tenants with around 80 registered on the waiting list. Over 25 people are now classed as being digitally included.

Usually there will be an initial visit, usually at the learner's home or a local community space, to establish what the person already knows about their computer/ tablet and/ or phone, and what they would like to know. Then a series of one-to-one sessions are arranged to help the learner get to where they want to be. In the future it's expected that drop-in sessions will be organised across the area, so that people can pop in for less intensive support.

One of our learners is Isa from Perth who has worked with Kev Heller, our Digital Inclusion Project Worker. Isa has been helped to access email, shop online, to take and send photos. She said, "I've learnt a lot. I wasn't at all confident about using the internet and I now have the confidence to access my apps, have downloaded others and can now send emails. I feel a lot more secure when online. Kev has the patience of a saint with people like me who haven't used a lot of technology previously."

If you think you, or someone you know who is a Council tenant, could benefit from some help to get online with a phone, tablet or personal computer, then please register your interest at tenantparticipation@pkc.gov.uk or on 01738 476239.

The Digital Inclusion project is explained by Kev and three other tenants in this five minute clip - click on the arrow to play. If you require subtitles, hover over the screen and select 'Subtitles/ closed captions' from the rectangle at the bottom of the clip.